Frequently Asked Questions
MOST COMMON FAQ'S
What products does Dooglebaba offer?
Dooglebaba provides a diverse array of products, including fashion items, accessories, jewellery, home decor, and essentials for men, women, and kids. Our curated selection ensures quality and style for every shopper's unique taste.
How can I track my order?
Once your order is dispatched, you'll receive an email with a tracking number. Visit our website and enter the provided code to monitor your package's real-time location and estimated delivery time.
What payment methods are accepted?
To facilitate a seamless shopping experience, Dooglebaba accepts various payment methods, including credit/debit cards, easypaisa, Jazzcash and other secure online options, ensuring a secure and efficient checkout process.
Can I return or exchange an item?
Yes, we understand preferences may change. Refer to our 'Returns & Exchanges' page for comprehensive details on our user-friendly return policy, emphasising customer satisfaction and convenience.
How do I contact customer support?
Contacting our customer support is easy. Visit the 'Contact Us' page on our website or drop an email to support@dooglebaba.com. Our dedicated team is ready to assist you promptly with any queries.
Are the products on Dooglebaba authentic?
Absolutely. We prioritise authenticity by sourcing products from reputable suppliers. Each item undergoes stringent quality checks, ensuring that our customers receive genuine and high-quality merchandise.
What if I receive a damaged item?
If you receive a damaged item, please contact our customer support immediately. We will guide you through the swift and hassle-free process of returning the damaged product or obtaining a replacement.
Is my personal information secure?
Yes, protecting your privacy is a top priority. Dooglebaba employs advanced security measures on our website to safeguard your personal information, ensuring a secure and trustworthy shopping environment.
How can I stay updated on promotions and new arrivals?
Stay in the loop by subscribing to our newsletter or following us on social media. Receive timely updates on promotions, discounts, and exciting new arrivals, ensuring you never miss out on the latest trends and offers.
Can I modify or cancel my order after placing it?
Once an order is confirmed, modifications or cancellations are challenging as we strive for quick processing. Prioritise accuracy during the checkout process to ensure a smooth experience. Please review your order carefully before confirming.